Manual Ends is the compliance operations platform behind Loop, Helix Health, Parafin, Northwind Bank, and Atlas Freight. The numbers below are pulled from the 2024 Customer ROI Report (n=187) and the 612 audits we supported last year — not modeled projections.
Loop's Control Library, 4 days before their first SOC 2 Type II audit window opened.
Loop is a B2B payments platform that ran its entire compliance program on a shared spreadsheet, three Notion pages, and one very tired Senior Accountant. By the time they kicked off their first SOC 2 Type II in Q2 2024, that approach had already cost them a delayed enterprise deal and 14 weeks of part-time work across four people.
Every row below is a named Manual Ends customer. Numbers are pulled from their workspace audit trail or their published 2024 case write-up — not modeled projections.
Replaced a 14-tab HIPAA evidence spreadsheet with Evidence Sync pulling from AWS, Okta, and Epic. First HIPAA-aligned audit closed in 19 days.
Parafin's first PCI DSS 4.0 assessment cleared on first attempt after they mapped 142 in-scope controls to the pre-built PCI library in under an hour.
Northwind replaced three GRC tools with Manual Ends, consolidating ISO 27001, SOC 2, and NIST CSF 2.0 evidence into one Auditor Workspace — assessor cycle dropped from 77 to 11 days.
Atlas Freight rolled out role-based secure-coding and privacy training across 4 driver-ops sites; completion moved from below industry benchmark (31%) to 94% inside one quarter.
Median outcome across the 2024 Customer ROI cohort. 96% of those 187 customers passed their SOC 2 Type II on the first attempt.
Three inputs. One honest projection. The model uses the 2024 Customer ROI Report (n=187) as the baseline — what an average Manual Ends customer actually saved, not a vendor estimate.
Projections apply the 2024 Customer ROI Report ratios to your inputs: $1,200 saved per in-scope employee per year, a prep-time reduction factor of 8.4× from the 11-week median, and the verified 96% first-time pass rate across 612 audits in 2024. Inputs are not stored or transmitted.
Four short, named endorsements from the leaders who own these programs day-to-day. Roles and companies verified at the time of publication.
“The first time we walked an auditor through Manual Ends, she stopped asking for screenshots and started asking about control objectives. That is when I knew the audit itself had changed.”
“We passed PCI DSS 4.0 on first attempt with eleven days of prep work. Before Manual Ends that sentence would have read as a joke. It is now our standard operating procedure.”
“We retired two legacy GRC platforms and still widened our framework coverage. The auditor portal alone paid for the contract — 77-day cycles are now 11.”
“Training completion moved from 31% to 94% without anyone nagging the field. Role-based courses that respect how drivers actually work — that was the unlock.”
