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/pricing — v2025.1

Pricing built on hours saved, not seats inflated.

Manual Ends tiers are anchored to the median audit compression: 11 weeks of prep cut to 9 days, and $214K in annual compliance overhead returned to your operating budget. Published plans cover up to 80% of mid-market scopes; enterprise quotes begin with a single scoping call.

SOC 2 framework library Updated 47 minutes ago · 2,650 controls across 14 frameworks
app.manualends.com / control-library / soc2-type2
CTRL-ID DOMAIN OWNER STATE
CC1.1GovernanceVP SecurityPASS
CC2.2CommunicationIT OpsPASS
CC3.4Risk AssessmentGRC LeadPASS
CC5.3Logical AccessIAM TeamPASS
CC6.1System OpsPlatformPASS
CC7.2Change MgmtSREPASS
A1.2AvailabilitySREPASS
96 controlsPass: 94Pending: 298%
02 / published tiers

Four packages, billed annually. Quoted, not negotiated.

Mid-market teams self-select inside 90 seconds. Enterprise scopes start at the next section — published tiers cover up to 80% of the scopes we see at the 500–2,000 employee mark.

Starter 1 framework
$14,400 / year, billed annually

For pre-Series B teams pursuing a single framework for the first time.

  • 1 framework (SOC 2 Type I, ISO 27001, or HIPAA)
  • Up to 75 employees
  • 12 evidence source connectors
  • 25 training seats · 12 off-the-shelf courses
  • Auditor Workspace · 1 external seat
  • Shared Slack channel · 24-hour response
Scope a Starter deployment
Scale 6 frameworks
$84,500 / year, billed annually

Multi-framework programs for 1,000–5,000 employee operators with two or more audits per year.

  • Up to 6 frameworks · NIST CSF 2.0 + EU AI Act-ready
  • Up to 2,500 employees
  • All 142 evidence source connectors
  • 600 training seats · 86 off-the-shelf courses
  • Auditor Workspace · 15 external seats
  • Named CSM + quarterly compliance review
Scope a Scale deployment
Enterprise Custom scope
Quoted fixed-fee, multi-year terms available

For 5,000–10,000 employee programs with multi-region audit cycles and bespoke training.

  • Unlimited frameworks · custom control authoring
  • Unlimited employees · SSO + SCIM included
  • All 142 connectors · private VPC deployment option
  • Unlimited training · custom course authoring
  • Unlimited auditor seats · FedRAMP-aligned tenant
  • Named pod · 1-hour response · 99.95% SLA
Open a scoping conversation

All tiers include the SOC 2 Type II, ISO 27001:2022, and HIPAA-aligned certifications held by Manual Ends, Inc. Volume discounts apply at 250+ training seats.

03 / roi math

The payback math, before sales picks up the phone.

Three inputs a CFO can audit. Source: 2024 Customer ROI Report (n=187) and the Manual Ends 2024 internal benchmark across 612 first-time SOC 2 Type II audits.

11w → 9d
Median audit prep, before vs. after Manual Ends.
Inputs: 612 first-time SOC 2 Type II audits in 2024. Baseline pulled from a matched cohort of similar-headcount programs running internal-only compliance tooling.
$214K
Average annual compliance overhead returned.
Inputs: 187 customers, 2024 ROI Report. Includes recovered FTEs, reduced external audit fees, and avoided penalty exposure. Net of Manual Ends subscription.
94%
Average employee training completion rate.
Inputs: 2024 internal benchmark, 86 off-the-shelf courses. Industry LMS benchmark: 31%. Higher completion directly reduces audit findings on the training control.
Typical payback · Growth tier ($36,800) ÷ $214K overhead reduction = 2.1 months to positive ROI on the platform fee alone.
04 / what drives an enterprise quote

Custom pricing is driven by five transparent scope inputs — never by negotiation.

The strategy call is a scoping conversation: bring your frameworks, headcount, and audit calendar, leave with a right-sized package, a sample timeline, and a fixed-fee proposal within five business days.

01

Frameworks in scope

SOC 2, ISO 27001, HIPAA, GDPR, PCI DSS, NIST CSF 2.0, EU AI Act high-risk tier, and 7 more. Most enterprise programs run 3–5 frameworks in parallel; overlapping controls are pre-mapped in the Control Library.

Typical shift: +1 framework ≈ +$18K/yr
02

SSO, SCIM, and identity integrations

Okta, Microsoft Entra ID, Google Workspace, JumpCloud, and OneLogin. Includes automated user lifecycle, group-based role assignment, and audit trail on every entitlement change.

Typical shift: included in Growth+ tiers, dedicated tenant in Enterprise
03

Auditor Workspace seats

External assessors from your audit firm (or a Big Four firm of your choice — Manual Ends does not bundle audit services) get a dedicated portal to request, review, and sign off on evidence without internal mediation.

Typical shift: 15 seats ≈ +$9K/yr; unlimited in Enterprise
04

Custom training content authoring

Beyond the 86 off-the-shelf courses, our learning design team builds role-specific modules — clinician-facing HIPAA, secure-coding for engineering, and policy-acknowledgement workflows for board members.

Typical shift: 3 custom courses ≈ +$12K/yr one-time
05

Dedicated CSM and SLA

A named solutions architect, a quarterly business review with your GRC lead, and an SLA tier (4-hour, 1-hour, or 15-minute response). Enterprise customers in regulated industries (banking, health) typically require the 1-hour tier.

Typical shift: 1-hour SLA ≈ +$14K/yr

Ready to size your scope?

Bring your framework list and current audit calendar to a 30-minute call. You'll leave with a fixed-fee proposal in five business days.

Book a Strategy Call
05 / customer perspective

“We sized Manual Ends against rebuilding the program in-house. The platform paid for itself inside the first audit cycle — we cut 9 weeks of evidence collection out of our calendar and ran the SOC 2 Type II on the first attempt. The 11-weeks-to-9-days claim is the one that held up under our finance team's scrutiny.”

Naila Mehta VP Trust & Compliance, Loop
9 weeks of audit prep eliminated, first SOC 2 Type II cycle
▶ book_a_strategy_call

Scope a custom quote on a 30-minute call.

Walk away with three deliverables, regardless of whether you become a customer.

  • A right-sized package against your framework list and headcount.
  • A sample timeline to your next audit milestone.
  • A fixed-fee proposal within five business days — no follow-up sales sequence.
30 min · solutions architect on the call 142 connectors · no agent installs 96% first-time SOC 2 Type II pass rate